Most helpdesk tools charge $25–80 per agent per month. Wadamo gives your Microsoft 365 team ticketing, SLAs, a customer widget, and a Teams bot — starting at $0.
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Typical cost for a 10-agent team, per month
Typical enterprise helpdesk
$500+
/month
Mid-range helpdesk
$250+
/month
Wadamo Pro
$50
/month
Or $0/month on Free — up to 3 agents, unlimited tickets, all core features included.
Built specifically for teams already on Microsoft 365.
Customers submit tickets, agents triage and resolve. Priorities, categories, assignments, comments — all built in. No config needed.
Drop a script tag on your site. Your customers create tickets and check status without leaving your page. No login required for them.
Get ticket notifications and updates directly in Teams. Your agents stay in the tools they already use every day.
Response and resolution deadlines set by priority. SLA breaches are flagged in real time so nothing slips through.
Each company gets a completely separate workspace. Your data, tickets, and users are isolated and private. Sign in with your Microsoft account — zero setup.
Ticket volume, agent workload, resolution times. See how your team is doing at a glance. No BI tool required.
No forms. No sales calls. No credit card.
Use your existing Microsoft 365 account. Pick a name, your workspace is created instantly.
Anyone from your organization can sign in and submit tickets. Promote team members to agents with one click.
Embed the support widget on your website. External customers submit tickets without needing an account.
No per-ticket fees. No hidden costs. No "contact sales".
For small teams and getting started
For growing teams that need more
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