Wadamo
Free for small teams

Stop overpaying for helpdesk software.

Most helpdesk tools charge $25–80 per agent per month. Wadamo gives your Microsoft 365 team ticketing, SLAs, a customer widget, and a Teams bot — starting at $0.

Sign in with your Microsoft account. Ready in 30 seconds.

Why pay enterprise prices for a helpdesk?

Typical cost for a 10-agent team, per month

Typical enterprise helpdesk

$500+

/month

Mid-range helpdesk

$250+

/month

Wadamo Pro

$50

/month

Or $0/month on Free — up to 3 agents, unlimited tickets, all core features included.

Everything you need. Nothing you don't.

Built specifically for teams already on Microsoft 365.

Ticketing That Works

Customers submit tickets, agents triage and resolve. Priorities, categories, assignments, comments — all built in. No config needed.

Embeddable Widget

Drop a script tag on your site. Your customers create tickets and check status without leaving your page. No login required for them.

Microsoft Teams Bot

Get ticket notifications and updates directly in Teams. Your agents stay in the tools they already use every day.

Automatic SLAs

Response and resolution deadlines set by priority. SLA breaches are flagged in real time so nothing slips through.

Your Own Workspace

Each company gets a completely separate workspace. Your data, tickets, and users are isolated and private. Sign in with your Microsoft account — zero setup.

Reports & Analytics

Ticket volume, agent workload, resolution times. See how your team is doing at a glance. No BI tool required.

Ready in 30 seconds

No forms. No sales calls. No credit card.

1

Sign in with Microsoft

Use your existing Microsoft 365 account. Pick a name, your workspace is created instantly.

2

Share the link

Anyone from your organization can sign in and submit tickets. Promote team members to agents with one click.

3

Add the widget

Embed the support widget on your website. External customers submit tickets without needing an account.

Pricing that makes sense

No per-ticket fees. No hidden costs. No "contact sales".

Free

For small teams and getting started

$0 forever
  • Up to 3 agents
  • Unlimited tickets
  • Embeddable widget
  • SLA tracking
  • Email notifications
  • Reports
Get Started Free
Best value

Pro

For growing teams that need more

$5 / agent / month
  • Unlimited agents
  • Everything in Free
  • Teams bot integration
  • Custom SLA rules
  • Advanced analytics
  • Priority support
Start Free Trial

Your team deserves better than overpriced helpdesk tools.

Sign in with Microsoft, set up in 30 seconds, and stop paying for features you don't use.

Get Started Free