Wadamo is a modern, multi-tenant helpdesk built for teams on Microsoft 365. Manage tickets, track SLAs, assign agents, and keep your customers happy — all from one place.
From ticket intake to resolution analytics, Wadamo has you covered.
Create, assign, categorize, and track support tickets with priority levels and custom statuses.
Automatic SLA response and resolution deadlines based on ticket priority. Never miss a deadline.
Each organization gets its own isolated workspace. Sign in with your Azure AD account — zero setup.
Agents and customers communicate directly on tickets. Email notifications keep everyone in the loop.
Ticket volume trends, agent workload, and resolution metrics — all in real-time dashboards.
Azure AD SSO, row-level tenant isolation, and role-based access control. Your data stays yours.
No complex setup. No credit card required.
Use your existing Microsoft 365 account. Your tenant is created automatically.
Team members from the same Azure AD tenant are automatically grouped. Assign agent roles in one click.
Customers submit tickets, agents triage and resolve. SLAs are tracked automatically.
Start free. Upgrade when you're ready.
For small teams getting started
For growing support teams
Sign in with your Microsoft account and start managing tickets in minutes.
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